Refund policy

Results
Our policy lasts 10 days. If 10 days have passed since your purchase, we unfortunately cannot offer you a refund. We accept exchanges up to 30 days after the date of purchase. The return fee for transport is at the buyer's expense as well as for the delivery of the item to be returned for an exchange or refund.

To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.

Additional non-returnable items:
Gift cards, swimsuits, underwear, jewelry.

To complete your return, we need a receipt or proof of purchase.

Any item returned more than 10 days after delivery
We will make you an exchange only valid in store (if any)
Once your return has been received and inspected, we will send you an email informing you that we have received your returned item. We will also inform you of the approval or rejection of your exchange.
If you are approved, your exchange will be processed within a reasonable time. return transportation costs are at the customer's expense for an exchange or refund.

Late or missing refund (if any)
If you haven't received a refund yet, check your bank account first.
Then contact your credit card company, it may take some time before your refund is officially released.
Then contact your bank. There is often a processing time before the refund is made.
If you have done all this and have not yet received your refund, please contact us at info@maheumagasin.com.

Exchanges (if any)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at info@maheumagasin.com and send your article to: Maheu Go Sport, 1337, Notre Dame West, Victoriaville QC G6P 7L5, Canada.

Delivery
To return your product, you must send your product to: Maheu Go Sport, 1337, Notre Dame West, Victoriaville QC G6P 7L5, Canada, at the customer's expense.

You will be responsible for paying your own shipping costs for the return of your item. Shipping costs are non-refundable. If you receive a refund, the return fee will be deducted from your refund.

Depending on where you live, the time it takes for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a follow-up shipping service or shipping insurance. We do not guarantee that we will receive your returned item.